Frequently Asked SideLine & PoolSide Live Questions

Created by Deleted Agent, Modified on Tue, 29 Nov 2022 at 05:04 PM by Deleted Agent



How do I get started? 


  • From your Apple TV search for SideLine/PoolSide Live from the App Store and download it. 


What do I need to make it work? 


  • TV Screen or Monitor, Apple TV, Camera, SideLine/PoolSide Live software 


Can I use my existing TV? 


  • Yes, as long as it has an HDMI input 


Can I use the same cameras I used with my old TiVo? 


  • If your cameras are network cameras, then yes! If your cameras have BNC connection then you will need a converter to make it a network camera. 


What kind of cameras do SideLine/PoolSide Live support? 


  •  SideLine/PoolSide Live works with most popular cameras that support Real Time Streaming Protocol (RTSP).   


How can I access my previous recordings? 


  • The sessions are stored locally on the Apple TV and can be viewed from the Main Menu by selecting  Recordings at the top. 


How many cameras can I add to the system? 


  • SideLine/PoolSide Live supports an unlimited number of cameras. 


Do I have to use the Apple Remote? 


  • No. The Apple Remote does take advantage of gestures that makes controlling the application very easy to use, but the Apple TV does allow you to take legacy infrared remotes and learn them. Instruction video here:




Can I use my phone as a camera? 


  • Yes. You can use any app that turns your phone into an IP Camera supporting RTSP. For specific instructions on how to use your phone as a camera see the video below:




  • Tested Apps: 
    iOS: Live Reporter
    Android: CamON Live Streaming


Is there a way to make my old cameras work if it's not an IP network camera? 




What version of Apple TV do I need? 


  • 4K Apple TV (We recommend the most current version available from Apple for best performance)


Will your system work with underwater cameras? 



Does the software work with TVs mounted vertically? 


  • Yes. You can set SideLine/PoolSide Live to be viewed in Portrait or Landscape mode. 


Do I need internet access to make the system run? 


  • No, but your Apple TV does need to be connected to the internet to get updates.


Do you sell a Startup Kit? 


  • Yes! You can find it HERE on our store page!


Can I change the delay and if so, how do I do it? 


  • Yes.

    It is in the Basic Settings of each camera. This allows you to have different delays for different cameras. You can get to the Basic Settings for each camera two different ways.  1. From the Main Menu, highlight the camera you wish to change, long press on the touchpad so the Camera Settings menu pops up, and choose Basic Settings.  2. When in camera view press the Menu or back (<) button then choose Basic Settings.


 



For assistance email gethelp@sidelinescout.com or call (918) 777-3794 




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