How to Schedule a Support Call with Us

Support : GameDay Edge - SideLine Scout - Sign In to Access All Support Info

We’re here to help! Scheduling a support call is quick and simple!

✅ Schedule Online (Recommended)

1. Visit our Support Portal:
   https://sidelinescout.freshdesk.com/support/home

2. Click “Submit a Ticket” or navigate to the appropriate support category

3. Provide details about your issue and preferred contact method

4. Our support team will respond promptly to schedule a call if needed

Call, Text, or Email Us Directly

If you prefer immediate assistance:

Phone: 918-777-3794 (press 4 for Support)
Text: 918-777-3794
Email: gethelp@sidelinescout.com

Please include:

• Organization/team name/sport

• Product being used (Scout Box, SideLine Live, PoolSide Live, etc.)

• Description of the issue

• Best callback number and email

Before Your Call

To ensure the fastest resolution:

• Power on your Scout system and connected devices

• Have access to your iPad, Apple TV, cameras, and network equipment

• Be near the system during the call

We’re committed to keeping your system Simple. Fast. Reliable.
Helping Coaches Make Champions.